0001642: Ubuntu package install fails when trying to stop services that don't exist - PacketFence

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Date Submitted

Last Update

0001642

PacketFence

packaging

public

2013-05-14 21:44

2013-05-15 07:13

Reporter

adamashley

Assigned To

francis

Priority

normal

Severity

major

Reproducibility

always

Status

resolved

Resolution

fixed

Platform

OS Version

Product Version

4.0.0

Target Version

Fixed in Version

Summary

0001642: Ubuntu package install fails when trying to stop services that don't exist

Description

Clean ubuntu 12.04.2 LTS install with minimal install. Only SSH and requirements to boot are installed.

Add repository and install package as documented at http://www.packetfence.org/support/faqs/article/how-to-install-packetfence-on-ubuntu.html [^]

Install runs until following error message occurs:
dpkg: error processing packetfence (--configure):
subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
packetfence

Edited /var/lib/dpkg/info/packetfence.postinst to add more comments through out the process that is failing. Resulting log:

root@proxy01:/var/lib/dpkg# apt-get install -f
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
1 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up packetfence (4.0.0) ...
DH already exists, won't touch it!
managing services
Stopping snort
dpkg: error processing packetfence (--configure):
subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
packetfence
E: Sub-process /usr/bin/dpkg returned an error code (1)

Install script is failing because there is no service called snort installed on the machine. Only packages installed are those listed as dependancies for packetfence.

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fixed in git revision

https://github.com/inverse-inc/packetfence/commit/0816032722c3b4c99be2010667b2e585c0acc756 [^]

fixed in mtn revision

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Issue History
Date Modified	Username	Field	Change
2013-05-14 21:44	adamashley	New Issue
2013-05-15 07:13	francis	fixed in git revision	=> 0816032722c3b4c99be2010667b2e585c0acc756
2013-05-15 07:13	francis	Status	new => resolved
2013-05-15 07:13	francis	Fixed in Version	=> +1
2013-05-15 07:13	francis	Resolution	open => fixed
2013-05-15 07:13	francis	Assigned To	=> francis
2013-05-15 07:13	francis	fixed in git revision	0816032722c3b4c99be2010667b2e585c0acc756 => https://github.com/inverse-inc/packetfence/commit/0816032722c3b4c99be2010667b2e585c0acc756 [^]