The PacketFence community is very large and active so do not hesitate to subscribe to the mailing list and ask questions. However, please make sure to respect the following guidelines when posting a new message:

• search for existing answers consult the archives for previously answered questions
• do not hijack threads don't generate a post by replying to somebody else's message and changing the subject and text; newsreader software will see your post as a part of the same thread and mix the two subjects, to everyone's confusion
• send plain text message (no HTML or Rich Text) to avoid getting rejected by the spam filters
• avoid replying to a message on top of the quoted text of the previous correspondence
• be nice you are in effect asking a large group of people to give you some of their time and attention; ensure that your message is relevant to as many of the people receiving the message as possible

If you encounter a possible bug with PacketFence, you can access our github page.

Please make sure to respect the following guidelines when reporting a bug:

• verify that the bug you found is not already known or even fixed in the trunk version
• make the actual facts very clear; be precise, we need to be able to reproduce the problem
• explain your speculations, if any
• add a screenshot to the ticket if appropriate